Shipping policy

Shipping Policy

Thank you for shopping with Grateful Skin Co.! Every order is carefully packaged with love in Greer, South Carolina.

Order Processing

Orders are processed within 2 business days (Monday–Friday, excluding holidays).

Orders placed on weekends or holidays will begin processing the next business day.

Shipping Methods & Delivery

We offer shipping through UPS and USPS. Available shipping options and estimated delivery times are displayed at checkout.

Delivery times are estimates and may vary due to carrier delays, weather, or circumstances beyond our control.

Shipping Costs

Shipping rates are calculated at checkout based on your order weight, destination, and selected shipping method.

Enjoy FREE standard shipping on orders over $60!

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

Lost or Damaged Packages

If your order arrives damaged or you experience a shipping issue, please contact us at hello@gratefulskinco.com with your order number and details.

We will gladly help investigate the issue and work toward an appropriate resolution.

For shipping questions, please email gratefulskinco@gmail.com.

Thank you for supporting our small business!

Grateful Skin Co.

Handcrafted with care in Greer, South Carolina.